I am an advocate practicing in the Delhi High Court with expertise in immigration, company law, civil and criminal cases, and matrimonial matters. With a B.A.LL.B degree from Guru Gobind Singh Indraprastha University and over two years of experience at R.S & Associates Visa Consultancy, I have honed my skills in providing professional legal advice, drafting contracts, and ensuring compliance with laws and regulations
New Delhi
I’m Mohammad Naseem from New Delhi, an experienced Insurance Operations Associate with over 5 years of expertise in requirement management, claims processing, and underwriting support. Throughout my career, I’ve worked with top organizations like Accenture and Sun Life India Service Centre, where I developed strong skills in regulatory compliance, quality control, and process optimization.
I’m known for my adaptability, attention to detail, and passion for delivering high-quality service in the insurance industry. My hands-on experience with tools like Citrix, ALIP, GWEW, and the MS Office Suite has equipped me to handle complex operational tasks with precision. Additionally, my time at Webhelp KYC Services strengthened my skills in content moderation and client interaction.
A former professional athlete, I bring the same discipline and drive from my sports background into my professional life. Currently, my goal is to pursue an MBA and continue growing my career in the corporate world, focusing on efficiency, innovation, and customer-centric solutions.
In my journey as an Insurance Operations Associate, I have consistently demonstrated a commitment to enhancing operational efficiency and maintaining the highest standards of regulatory compliance. My ability to analyze complex insurance processes and implement effective solutions has contributed to streamlining workflows, reducing errors, and improving overall service delivery. Whether it’s claims assessment, underwriting support, or policy review, I approach every task with precision and a problem-solving mindset.
Beyond my technical expertise, I thrive in collaborative environments where teamwork and innovation drive success. My experience working with diverse teams in global organizations has strengthened my communication skills, adaptability, and leadership qualities. I believe in fostering a culture of continuous learning and improvement, ensuring that both individual and organizational goals are met effectively.
As I look ahead, my aspiration to pursue an MBA stems from my desire to deepen my strategic and leadership capabilities. I aim to leverage my industry experience and academic knowledge to contribute to business transformation initiatives, focusing on optimizing operations, enhancing customer experience, and driving sustainable growth. With a passion for innovation and process excellence, I am eager to take on new challenges and make a meaningful impact in the corporate landscape.
Short-term Goals: My immediate goal is to pursue an MBA to strengthen my business and management skills, equipping myself with the strategic knowledge required to excel in the corporate world. I aim to gain deeper insights into insurance operations, risk management, and financial services, enhancing my ability to contribute effectively to the industry. Additionally, I plan to build a strong professional network by connecting with industry leaders, peers, and mentors in the corporate and insurance sectors, which will open new opportunities for career growth and collaboration.
Long-term Goals: In the long run, I aspire to advance into leadership roles within the insurance or financial services industry, where I can drive impactful decision-making and strategic initiatives. My focus will be on contributing to process innovation and operational excellence, ensuring efficiency and growth within a global organization. Furthermore, I aim to leverage my expertise to mentor and lead teams, fostering a culture of learning and development while playing a key role in driving organizational success and industry advancements.
Accenture
Process Associate (Underwriting Support) October 2022 – January 2025 Gurugram, Haryana, India
Actively participating in the requirement management team, focusing on projects for AIG
Thoroughly examining and verifying all medical documents related to insurance claims and policies
Providing dedicated support to the Underwriting team, facilitating efficient and accurate insurance processing
Updating and maintaining all medical documents on the ALIP system to assist underwriters in decision-making
Conducting comprehensive quality control checks on various types of documentation to ensure accuracy and compliance with standards
Working closely with other departments to streamline insurance operation processes
Identifying and suggesting improvements in documentation and underwriting processes to enhance efficiency
Sun Life
Process Associate (Claims) January
2020 – October 2022 Gurugram, Haryana, India
Provided rapid responses and settlements for claims while continuously evaluating service standards
Processed claims documents promptly and responded to inquiries related to claims processing
Managed client claims securely, efficiently, and with a focus on auditability
Met all client requirements effectively and comprehensively
WEBHELP KYC SERVICES
Contact Centre Associate
February 2019 – August 2019 (7 months)
Gurugram, Haryana, India